Terms and Conditions
Welcome to Crafty Peace. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and placing an order, you agree to be bound by these terms and conditions. Please read them carefully.
1. Ordering and Payment
1.1 Order Placement: All orders placed through our website or via email are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason at our sole discretion.
1.2 Payment: For orders requiring customization, a 50% non-refundable deposit of the total cost is required at the time of placing the order. The remaining balance must be paid upon completion of the product and before shipping.
1.3 Payment Methods: We accept payment via [credit/debit card, bank transfers].
2. Product Customization
2.1 Customization Details: When placing an order for customized products such as footwear, handbag and others, you agree to provide accurate and detailed customization requirements including size, colors, and any personalization (e.g., names, designs).
2.2 Design Approval: We will provide photos or videos of the completed product for your approval before shipping. It is your responsibility to review and approve the design. Once approved, changes may not be possible, and additional charges may apply for further modifications.
3. Shipping and Delivery
3.1 Shipping Fees: Customers are responsible for shipping fees which will be communicated at the time of order confirmation. International orders may be subject to customs duties, taxes, and fees which are the responsibility of the buyer.
3.2 Delivery Time: Estimated delivery times are provided as a guideline only and are subject to change due to unforeseen circumstances. We will notify you promptly of any delays.
3.3 Risk of Loss: Crafty Peace is not liable for any lost, stolen, or damaged packages once they have been transferred to the shipping carrier. Claims for such issues should be addressed directly with the carrier.
4. Refunds and Returns
4.1 Refund Policy: All sales are final. We do not accept returns or exchanges due to the custom nature of our products. Refunds will not be issued except as required by law.
4.2 Cancellation: Once an order is placed and the deposit is paid, cancellations are not permitted. The 50% deposit is non-refundable.
5. Intellectual Property
5.1 Ownership: All intellectual property rights in the products and materials provided remain the property of Crafty Peace. You may not use our designs, logos, or trademarks without our express written consent.
6. Privacy
6.1 Personal Information: We collect, use, and protect your personal information in accordance with our Privacy Policy. By using our website and services, you consent to the collection and use of your information as described.
7. Limitation of Liability
7.1 Disclaimer: Crafty Peace makes no warranties, representations, or guarantees of any kind regarding the products or services offered. We disclaim all liability for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services.
8. Governing Law
8.1 Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts
9. Changes to Terms
9.1 Modification: Crafty Peace reserves the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically for changes.
Contact Us
If you have any questions about these terms and conditions, please contact us at info@craftypeace.com, or via our social media handles Instagram, tiktok, and WhatsApp.